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FAQ

Frequently Asked Questions

Find answers to common questions about WaalForde Insurance and our wide range of insurance solutions.

What types of insurance does WaalForde offer?

WaalForde offers a wide range of insurance solutions, including:

Business Insurance: Protect your business with tailored coverage.
Travel Insurance: Safeguard your trips with comprehensive travel plans.
Cargo Insurance: Secure your goods during transit.
Bid Bond: Guarantee your bid submissions.
Performance Bond: Ensure project completion with confidence.
Keyman Insurance: Protect your business from key personnel risks.
Personal Insurance: Coverage for individuals and families.
Health Insurance Covers: Comprehensive health plans for all needs.
WaalForde Motor Insurance: Protect your vehicles with reliable coverage.
Individual Pension Plans: Plan for your retirement with ease.
Home Insurance: Secure your home and belongings.
Personal Accident Insurance: Get coverage for unexpected accidents.

How do I file a claim with WaalForde Insurance?

Filing a claim with WaalForde is simple:

Notify Us by filling out our claim form
Fill out the required details and upload any supporting documents.
Submit your claim, and our team will review it promptly.

For assistance, contact our customer support team at +(254) 112693045.

What documents are needed to start a policy?

To start a policy with WaalForde, you may need the following documents:

For Personal Insurance: ID, proof of address, and medical records (if applicable).
For Business Insurance: Business registration documents, financial statements, and proof of assets.
For Motor Insurance: Vehicle registration and driver’s license.
For Travel Insurance: Travel itinerary and passport details.

Can I customize my insurance plan?

Yes! WaalForde offers customizable insurance plans to suit your unique needs. Whether you need additional coverage for your business, home, or health, our team will work with you to create a plan that fits your requirements.

How long does it take to process a claim?

Claim processing times vary depending on the type of claim and the complexity of the case. However, most claims are processed within 7-14 business days. For urgent claims, contact our support team for expedited assistance.

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Our Office Address

Nairobi

Frequently Asked Questions

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